http://www.organizational-improvement.com Passion is the fuel of creativity...let your passion free! Mon, 05 Oct 2009 15:09:30 +0000 http://backend.userland.com/rss092 en Just finished reading an excellent book, “Growing An Engaged Church” by Albert L. Winseman. Now, you may be thinking - “what, now we’re going to discuss religion?” Don’t worry, I’m not going down that path, at least not in this Blog! No, the book preaches much of the same advice ... http://www.organizational-improvement.com/?p=18 We’ve submitted the final draft of our manuscript to our publisher, Praeger. Our book should come out fall 2009! Why Organizations Struggle So Hard To Improve So Little: Overcoming Organizational Immaturity We’re pretty excited about it all and can’t wait to share our work with the world (or at least ... http://www.organizational-improvement.com/?p=17 WRONG! I was accosted yesterday by a well-meaning manager who admonished me to “make sure the metrics are the right ones!” He went on to remind me that “we improve what we measure.” I tried (and failed) to explain to him that the adage is wrong…close, but wrong. ... http://www.organizational-improvement.com/?p=16 Really! I know it’s hard to believe, but our book should be out fall 2009! I think you’ll like it! I plan on putting excerpts here for your reading pleasure - and as a tool to help you deal with the failures in Organizational Development / Improvement. ... http://www.organizational-improvement.com/?p=15 It’s that time of year…the bird’s are back, the grass is growing, and April showers are prepping the ground for May flowers to bloom! It’s Spring! The season of resurrection! When life is renewed on our planet. What time could be more fitting for the reengaging ... http://www.organizational-improvement.com/?p=14 Well, the intrepid team of Mike Langthorne, Don Padgett, and yours truly (Marty Klubeck) reached a serious high in 2006. After having an article published in the Educause Quarterly magazine (http://www.educause.edu/LibraryDetailPage/666?ID=EQM0639) the team was invited to present at the Annual Educause Conference, held in Dallas TX. Before ... http://www.organizational-improvement.com/?p=11 Do-It-Yourself Metrics! My two co-workers, Don Padgett and Mike Langthorne, and I presented a 45 minute session at the March 2006, EDUCAUSE Midwest Regional Conference. We presented a down and dirty explanation of how to implement a metrics program. We reviewed the implementation guide we use at work to ... http://www.organizational-improvement.com/?p=9 A large part of understanding metrics, and using them properly is understanding why. Why we may want to report them up the chain (of command), why we ask to see metrics from below, and why we collect metrics for ourselves. Before we examine each of these…we need to review the ... http://www.organizational-improvement.com/?p=8 “The only valid response to data (or metrics) is to investigate.” – Martin Klubeck I find that the misuse of data is much more prevalent than the use of it. This is probably my biggest concern when working with customers on their metrics. I’ve tried to combat this by ... http://www.organizational-improvement.com/?p=7 Thanks for visiting this blog. Most of the participants (initially) will be Capella students - learners with a passion for sharing and gaining knowledge. Critical thinking is welcome. Feel free to post your thoughts or ideas. You’ll find an opening paragraph (or more) in each category ... http://www.organizational-improvement.com/?p=6